Any customer has the right to revoke his contractual statement, without stating reasons, within 2 weeks of receipt of the goods in written form (e.g. letter, e-mail, fax) or, in case the goods have been handed to you before the end of the deadline, by returning the goods. The deadline begins with the receipt of this instruction in written form, but not before the delivery of the goods to the addressee (in case of the repeated delivery of similar goods not before the delivery of the first part-delivery) and also not before the completion of our obligation to inform according to article 246 § 2 combined with § 1 paragraphs 1 and 2 EGBGB, as well as our obligations according to § 312 g paragraph 1 sentence 1 BGB combined with article 246 § 3 EGBGB. In order to observe the cancellation period it is sufficient to return the goods or the cancellation in due time.
The cancellation is to be addressed to:
Am Morgenbach 2+4
Phone: +49 - (0) 6721 - 98 30 - 0
Fax: +49 - (0) 6721 - 98 30 - 60
If a cancellation is effected, the services received by both parties are to be returned and any benefits derived from them (e.g. interests) to be returned. If you are not able to return the service received, whether wholly or in part or only in a deteriorated condition, you must provide us with compensation for the appropriate value as required. When submitting items, this does not apply if the deterioration of the item is due exclusively to testing it - as you would have been able to in a retail store, for example. In all other cases, you can avoid the obligation to compensate for deterioration of an item that occurs due to it being used as intended, if you do not use the item as your property and do not use it in a way that would adversely affect its value. Items ready to be shipped in packages are to be returned at our risk. You will bear the costs of the return if the delivered goods correspond to what you ordered and if the price of the item to be returned is no more than 40 EUR in value or if the item has a higher price and at the time of cancellation you have not yet rendered the equivalent service or a contractually agreed partial payment. In all other cases, the return is free of charge for you. Items that are not ready to be sent as packages will be picked up. Obligations to refund payments must be fulfilled within 30 days. The term begins for you when you send us your cancellation statement or the item, and it begins for us when we receive it.